They cut my bangs to short hate it didn't take any time and they were nice but just didn't give any time or thought into it giving them 1 star! AWEFUL
I went to Great Clips last night and got my split ends cut. I was planning on having them shampoo and straighten it back for me sense I was on 3 day hair anyway. SO my name is called and right from the start this older lady says oh wow you got some hair on you. Uh thanks? I think.. THEN we get to her chair and before I can even say what all I wanted she tells me well I'm not washing your hair, that'd take all day! (....uh wtf isn't this you job?!...) so I just tell her oh ok? And it gets worse...she not only dry combs (a comb HAS NEVER went easy in my thick hair) but I have to stand the whole time! She's sitting in the chair cutting my hair....I believe I have a right to be upset af at Great Clips right? I thought I was supposed to feel relaxed and comfortable..instead it was NOT relaxed and I was SUPER uncomfortable the entire time. You're not supposed to feel like you can't say what you want...and I was terrified she would purposely mess up my hair because I asked for it washed...
Went back to Wal-Mart where there is a small salon called SMART STYLE. The two hairdressers there were AWESOME. They acknowledged us politely and apologized for the 5 minute wait. Before 5 minutes we were seated and got a GREAT haircut. Going back there again and again.
Thanks GREAT CLIPS for lacking in customer service and hiring unprofessional people to implement ridiculous policy because otherwise we would have never met Josefina and Cindy.
Stands to reason that if we bothered to come into an establishment and put in our name that there is a better chance we would keep the commitment as opposed to someone who made an online appointment. I prefer to support local businesses even if they are corporately owned but we will NEVER go to this location again.
Great price and the staff has been so friendly. They do great with my problem hair.
They gave my son a bowl cut. It was horribke and the hair dresser didnt seem interested or maybe even a little irritated especially when i was showing her how i wanted his hair cut.
Physically went into the location to put our name in for a haircut and was given a wait time of 45 minutes. Ran to the Wal-Mart in the same parking lot and bought laundry detergent then came back to the location. Upon reentering, the receptionist asked if we had made the appointment there or online. So I played the game, I mean afterall she had been the one who helped us not 20 minutes before. We said we had put our name in and then gave her our name. The receptionist told us she had removed our name because we had left after putting in our name.
Great Clips is a US Hair Care Studio based in Lenoir City, Tennessee. Great Clips is located at 835 Highway 321 N, Ste C, Lenoir City, TN 37771, USA.
Please contact with Great Clips using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Great Clips opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hair Care Studio in Lenoir City