Warning!!!!Do not go to this hotel. Staff said the pool was salt water, clearly it wasn’t and most of the children from our party were crying or complaining of burning eyes do to the heavy chlorine. The staff is completely rude especially the breakfast buffet waitress. She needs to find a new job out of customer service. The Holiday Inn Team needs to reevaluate their staff and make some tough decisions where needed to hopefully get this hotel into a good place. I haven’t stayed at a Holiday Inn in ages and I now know why. Marriott brand is where it is.
The front desk and management were rude, the pool water caused all the children we had with us eyes to burn to the point they could hardly open them. The nicest people we met there was the cleaning service. We have all been down there the last 2 years ( a group of 60) and next year when we come we will spend our money elsewhere.
Beautiful facility. Appears to be recently built or renovated. I was on the 3rd floor in the center of the hallway. It was a weekday stay, so it was a quiet night. The bed was super comfortable. This was my 4th nights stay in a Holiday Inn Express over a months time. A different hotel on each of those 4 nights. This was by far the most comfortable nights sleep I had.
One of the best hotels I've been to. The staff were friendly, the rooms were clean, and the breakfast was great! The room we had was very new looking and modern. The breakfast had tons of milk options, including vanilla & chocolate soy milk, so it is very vegan friendly! Also have different fruit water flavors in the lobby every day. Definitely am going to try to stay here again!
The beds were comfortable and it was a nice venue for the small retreat we attended. The rooms were clean. The only issues were that the breakfast foods did not seem to be kept quite warm enough on the buffet and some staff members were arguing loudly in front of guests. Even still, the food was good other than the temperature, and the staff argument wasn't violent, just awkward. I enjoyed my stay over all.
Holiday Inn Express Suites Lenoir City Knoxville Area is a US Lodging based in Lenoir City, Tennessee. Holiday Inn Express Suites Lenoir City Knoxville Area is located at 1112 US-321, Lenoir City, TN 37771, USA.
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